Shipping policy

Where we ship

We currently ship to addresses in the United States only.

Rates

  • $7 flat per order.
  • Free on orders of $60 or more.

How your coffee ships

Roasterland is a marketplace of small US roasters. Each coffee is roasted to order and shipped directly by the roaster that made it, so it reaches you fresh. If your order includes coffees from more than one roaster, they arrive in separate boxes, sometimes on different days. You pay one shipping charge for the whole order.

Timing

Most roasters roast and ship within 1–3 business days of your order, depending on their roast days, which are shown on each roaster's page and in your cart. Delivery usually takes a further 2–5 business days. You'll get a tracking link for each box.

Problems with delivery

If a package is damaged, lost or more than 5 business days late, email nur@roasterland.com and we'll replace or refund it.